PRIVACY POLICY

Track & XC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruiting platform at trackxcportal.com. Please read this policy carefully to understand our practices regarding your personal data.

2.1 INFORMATION YOU PROVIDEThe categories of information you give us directly include:

• ●ACCOUNT INFOName, email address, password, and account type (athlete, coach, general user).
• ●ATHLETE PROFILEAthletic performance data, personal records, academic information, graduation year, location, contact preferences, profile photos, and videos.
• ●COACH INFOInstitution affiliation, coaching position, contact information.
• ●CONTACT FORMName, email address, and message content when contacting athletes.
• ●GRAPHIC ORDERSName, email, service tier, delivery preferences, payment information, and specific design requirements.
• ●COMMUNICATION DATAMessages sent through our platform and email correspondence.

2.2 INFORMATION AUTOMATICALLY COLLECTEDSome data is captured by your browser as you use the platform:

• ●USAGE DATAPages visited, features used, time spent on the platform.
• ●DEVICEIP address, browser type, operating system, device identifiers.
• ●COOKIESWe use cookies and similar tracking technologies to enhance your experience and analyze platform usage.

We use the information we collect for the following purposes:

• ●PLATFORM OPERATIONSTo provide, maintain, and improve our recruiting platform services.
• ●PROFILE DISPLAYTo display athlete profiles to coaches and facilitate recruiting connections.
• ●COMMUNICATIONTo facilitate contact between coaches and athletes, send email notifications, and respond to inquiries.
• ●GRAPHIC SERVICESTo process and fulfill graphic design orders, including creating custom recruiting materials.
• ●ACCOUNT MANAGEMENTTo create and manage user accounts, verify identities, and provide customer support.
• ●ANALYTICSTo understand how users interact with our platform and improve user experience.
• ●LEGAL COMPLIANCETo comply with legal obligations and enforce our Terms of Service.
• ●MARKETINGTo send promotional communications about new features or services (with your consent where required).

4.1 ATHLETE-COACH CONNECTIONSAthlete profile information is shared with coaches based on athlete visibility settings and contact preferences. When a coach contacts an athlete, the coach's name and email are shared with the athlete.

4.2 SERVICE PROVIDERSWe may share information with third-party service providers who perform services on our behalf, including:

• ●Email service providers (Resend) for sending notifications
• ●Database hosting (Supabase) for data storage
• ●Payment processors for graphic design orders
• ●Analytics providers to understand platform usage

4.3 LEGAL REQUIREMENTSWe may disclose information if required by law, court order, or governmental authority, or to protect our rights or the safety of others.

4.4 BUSINESS TRANSFERSIn the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• ●ACCESSRequest access to the personal information we hold about you.
• ●CORRECTIONRequest correction of inaccurate or incomplete information.
• ●DELETIONRequest deletion of your personal information (subject to legal retention requirements).
• ●DATA PORTABILITYRequest a copy of your data in a structured, machine-readable format.
• ●OPT-OUTOpt out of marketing communications at any time.
• ●WITHDRAW CONSENTWhere processing is based on consent, withdraw that consent at any time.

To exercise these rights, please contact us at trackxcnews@gmail.com. We will respond to your request within a reasonable timeframe as required by applicable law.

Athletes control who can view and contact them through profile privacy settings. You can configure these settings in your account dashboard to specify which types of coaches or institutions can access your profile and contact you. Note that certain basic profile information may be visible to verified coaches to facilitate the recruiting process.

We use cookies and similar technologies to:

• ●Maintain user sessions and authentication
• ●Remember user preferences and settings
• ●Analyze platform usage and performance
• ●Provide personalized content and features

You can control cookie settings through your browser preferences, but disabling cookies may limit certain platform functionality.

We send transactional emails related to your account activity, graphic orders, and platform notifications. These emails are essential to the service and cannot be opted out of. We may also send promotional emails about new features or services, which you can opt out of at any time using the unsubscribe link in the email or by contacting us.

Our platform is designed for high school athletes and coaches involved in the college recruiting process. Many of our athlete users are under 18 years old. We collect only information necessary for the recruiting process and do not knowingly collect additional personal information from minors. Parents or guardians may contact us to review, modify, or delete their child's information.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

Our platform may contain links to third-party websites or services (such as social media platforms for Instagram collaboration features). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• ●Right to know what personal information we collect, use, and disclose
• ●Right to request deletion of your personal information
• ●Right to opt out of the sale of personal information (we do not sell personal information)
• ●Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at trackxcnews@gmail.com.

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. You also have the right to lodge a complaint with a supervisory authority.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: trackxcnews@gmail.com

We will respond to your inquiry within 30 days or as required by applicable law.